Franchise CRM Software
All Solutions in One Place — No More Fragmented Software
Naranga Customer Relationship Management Benefits
Pipeline Growth System
The entire sales funnel is always on display. Naranga has a detailed onboarding unit to streamline and automate your opening process by efficient tracking and managing tasks across multiple departments.
- Boost your productivity by efficiently assigning and managing tasks in one place – franchisee training, hiring, construction, opening etc.
- Customize your templates to suit your business process
- Monitor development status across multiple locations by powerful reporting tools and real-time task tracking
All Documents in One Place
Naranga features allow you to create new locations, maintain key documents and check transfer history. It saves your time and makes difficult tasks less challenging.
- Reduce legal costs by storing all key documents in one place
- Maintain transfer history and insurance payment logs, expiration, renewal and terminations details
- Calculate the amount of royalties each franchisee owes you and easily generate reports
Franchisee Engagement and Satisfaction
Naranga CRM software gives you complete set of tools to manage your communications, enhance franchisee engagement and provide support for your locations.
- Keep your franchisees up-to-date with the company information across every communication channel
- Monitor franchisee engagement and enhance viewership using smart alert services and automatic reposting
- Reduce complain resolution time by instant ticket generation and increase franchisee satisfaction by providing timely support
How Naranga CRM helps to Scale Franchises
Reports and Insights
Tried and Tested: Over 1000 Reviews
“The future of location management software is Naranga!”Overall: Our prior solution seemed to be stuck in the 90s. It worked, but it wasn’t forward-thinking. Naranga gets us current immediately and we can see that they are blazing a new trail for the future of location management. With our prior solution, we weren’t large enough to be heard but with Naranga, they listen to our needs and provide solutions in a timely manner….this is refreshing and exciting! Pros: It offers so many more options than we were accustomed to and for a price that we could embrace. Cons: It is a change from our prior solution. Changing from how you’ve always done something to now doing it differently is an adjustment, but one that we were ready and excited to make. Change is good, not easy!
“Simply the Best”Overall: Naranga is the only franchise development technology provider that was able to customize its system to meet all the needs of our organization. Their main competitors attempted to do so but were unable. Pros: Extremely light, fast, versatile, mobile, and simple to use. Anything and everything we ever need is at our fingertips with this system. Cons: It can take upwards of a month or two for new users to become fully familiar with all the system’s features. Recommendations to other buyers: We’ve been in this industry for almost 17 years and, in our observation, Naranga is simply the best of its kind.
“The team and Naranga are great! With so many modules, their training and support are very good.”Pros: I have everything about my franchisees in a single software solution. It can be used from a PC o mobile device Cons: The software is a bit “clunky”. It does not integrate as seamlessly as it should, or flow smoothly. Naranga does make constant updates and does appear to listen to its customers but there is still more work to do to make it more user-friendly and better integration between modules.
“Fantastic product and people”Pros: As a franchise startup, it’s imperative we have a vendor for our operations that can customize as we grow. Naranga/nCompass has surpassed expectations and enabled us to streamline operations, communication, on-boarding processes, and house information in an easily accessible way for our franchise owners. We look forward to utilizing more of the features in the near future. Cons: Nothing comes to mind. The team has been very professional and timely with everything from responses to questions and customizations to ensure the software is well suited to our needs.
It is a customer relationship management software focused on franchise business. CRM technologies help to scale relationships with the franchisees. CRM holds your data to ensure the highest management, onboarding and analytics level.
Centralizing your franchise operations.
Cutting down time spent on repetitive tasks and management.
Easier monitoring on a daily basis.
Access to your key information at any time in one place.
Naranga CRM is a SaaS solution, so your device should have an active internet connection and should be able to run mainstream web browsers.
Naranga uses Microsoft Azure Cloud services along with a strong data encryption process that makes sure your data is fully intact all the time.
Naranga in Numbers. Feel the Difference!
Clients Annual Growth