FAQ's

Naranga is an all-in-one ERP solution for Franchising Industry to ensure Organizational Growth and Brand Consistency. It helps you streamline your operations, manage leads, train your franchisees, provide support, and conduct field audits all in one place.

  •  In the Dashboard screen, click on the “Add New” button.
  •  From the popped up “widgets” window, add widgets you wish to see on the dashboard.

You can check the status of the generated ticket through the “help desk”.

  • Go to “help desk” and then click on the “inbox” widget
  • Inbox shows the list of generated tickets through which the status of tickets can be tracked.
  • Go to Help Desk > Inbox
  • From Inbox, select the ticket you want to resolve.
  • Click on “Edit” icon and resolve or process ticket accordingly.
  • Go to the “Library” section
  • Then click on the “documents” tab
  • From the opened window of “categories”, you can add new documents.
  • You can edit the already uploaded documents, by clicking on the Edit/Delete options underneath the files.

Yes, you can integrate any POS program with Ncompass.

  • Go to the candidate profile.
  • Change the current owner to the new sales agent.
  • Go to the reports tab
  • Click on Reports designer and customize accordingly.
  • Go to Candidates profile
  • Click on the sales status and its updated

Scheduled tasks and meetings are integrated with all the major calendar providers (Gmail, Outlook, Yahoo ).

We’re ready to hear from you.

We appreciate your interest in Naranga. We understand that you likely have many questions about how we can help you easily manage all your Franchise, Retail and Hospitality operating systems. We have the answers. Please contact us today, and we will follow-up with you as soon as possible.

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